Compliance and Security

CNF maintains the highest standards of security and compliance to protect our customers' data and infrastructure.

1. Certifications and Standards

ISO 27001:2013 Active

Information Security Management System (ISMS) certification demonstrating our commitment to information security best practices.

Certificate Number: ISO-27001-2023-001
Valid Until: December 31, 2025
Scope: All cloud infrastructure and services

SOC 2 Type II Active

Independent audit verifying our controls for security, availability, processing integrity, confidentiality, and privacy.

Report Period: January - December 2024
Auditor: [Audit Firm Name]
Coverage: All production systems

PCI DSS Level 1 Active

Payment Card Industry Data Security Standard compliance for handling credit card information.

Certification Level: 1 (Highest)
Last Assessment: October 2024
Scope: Payment processing systems

2. Regulatory Compliance

2.1 Data Protection and Privacy

Regulation	Status	Scope	Last Assessment
GDPR (EU)	Compliant	All EU customer data processing	December 2024
CCPA (California)	Compliant	California resident data	November 2024
HIPAA	Compliant	Healthcare data processing	October 2024

3. Security Controls and Policies

3.1 Access Control

Identity and Access Management (IAM):
- Multi-factor authentication (MFA) required for all access
- Role-based access control (RBAC) implementation
- Regular access reviews and certification
- Privileged access management (PAM) solutions
Authentication Controls:
- Password complexity requirements
- Regular password rotation
- Session management and timeout policies
- Failed login attempt monitoring

3.2 Network Security

Perimeter Security:
- Next-generation firewalls
- DDoS protection
- Web application firewalls (WAF)
- Intrusion detection and prevention systems (IDS/IPS)
Encryption:
- TLS 1.3 for data in transit
- AES-256 for data at rest
- Key management procedures

4. Risk Management

4.1 Risk Assessment Process

Identification

Systematic identification of potential risks across all systems and processes

Assessment

Evaluation of risk likelihood and potential impact

Mitigation

Implementation of controls to reduce identified risks

Monitoring

Continuous monitoring and reassessment of risk controls

4.2 Risk Treatment

Risk Level	Response Strategy	Review Frequency
Critical	Immediate mitigation required	Monthly
High	Risk treatment plan required	Quarterly
Medium	Monitored with controls	Semi-annually
Low	Accepted with monitoring	Annually

5. Audit and Monitoring

5.1 Audit Program

Internal Audits:
- Quarterly security assessments
- Monthly compliance reviews
- Continuous control monitoring
- Regular vulnerability assessments
External Audits:
- Annual SOC 2 Type II audit
- ISO 27001 surveillance audits
- PCI DSS assessments
- Penetration testing

5.2 Monitoring Systems

Security Information and Event Management (SIEM)
24/7 Security Operations Center (SOC)
Real-time alert systems
Automated compliance monitoring
Log management and analysis

6. Incident Response

6.1 Incident Management Process

Response Phases

Detection and Analysis
Containment and Eradication
Recovery and Restoration
Post-Incident Review

Response Times

Severity	Initial Response	Resolution Target
Critical	15 minutes	4 hours
High	1 hour	8 hours
Medium	4 hours	24 hours
Low	24 hours	72 hours

7. Data Protection Measures

7.1 Data Classification

Classification	Description	Protection Requirements
Restricted	Highly sensitive data	Encryption, access logging, MFA
Confidential	Business-sensitive data	Encryption, restricted access
Internal	Internal business data	Standard access controls
Public	Public information	Basic protection

7.2 Data Retention

Retention Periods:
- Customer Data: As specified in service agreement
- Transaction Data: 7 years
- Log Data: 1 year
- Backup Data: 30 days

8. Vendor Management

8.1 Vendor Assessment

Assessment Criteria

Security Controls and Certifications:
- SOC 2 compliance status
- ISO certifications
- Industry-specific compliance
- Security controls assessment
Data Protection Measures:
- Data handling procedures
- Privacy policy review
- Breach notification processes
Business Continuity:
- Disaster recovery capabilities
- Service level agreements
- Business continuity plans

8.2 Ongoing Monitoring

Review Type	Frequency	Requirements
Security Assessment	Annual	Full security review and documentation
Performance Review	Quarterly	SLA compliance and metrics review
Compliance Verification	Semi-annual	Certification and compliance check

9. Compliance Training

9.1 Training Programs

Required Training:
- Security Awareness Training (Annual)
- Data Privacy Training (Annual)
- Code of Conduct Training (Annual)
- Role-specific Compliance Training (As needed)
Specialized Training:
- Incident Response Training
- PCI DSS Compliance Training
- HIPAA Compliance Training
- Risk Management Training

9.2 Training Metrics

Completion Requirements

100% completion rate for mandatory training
90% minimum passing score
Completion tracking and reporting
Annual refresher requirements

10. Business Continuity

10.1 Business Continuity Plan

Recovery Time Objectives (RTO):
- Critical Systems: 4 hours
- Important Systems: 8 hours
- Non-critical Systems: 24 hours
Recovery Point Objectives (RPO):
- Critical Data: 15 minutes
- Important Data: 1 hour
- Non-critical Data: 24 hours

10.2 Disaster Recovery

Component	Recovery Strategy	Testing Frequency
Data Centers	Multi-region failover	Quarterly
Core Services	Automated failover	Monthly
Backup Systems	Regular testing	Weekly

11. Environmental Compliance

11.1 Environmental Standards

ISO 14001 Environmental Management System
Energy Efficiency Standards
Waste Management Protocols
Carbon Footprint Reduction Initiatives

11.2 Sustainability Goals

2025 Targets

100% Renewable Energy Usage
50% Reduction in Carbon Emissions
Zero Waste to Landfill
Water Usage Optimization

12. Industry-Specific Compliance

12.1 Healthcare (HIPAA)

Business Associate Agreements (BAAs)
PHI Handling Procedures
Security Rule Compliance
Privacy Rule Implementation

12.2 Financial Services

PCI DSS Compliance
SOX Compliance
FINRA Requirements
KYC/AML Procedures

13. Reporting and Disclosure

13.1 Compliance Reporting

Regular Reports:
- Monthly Security Metrics
- Quarterly Compliance Updates
- Annual Compliance Assessment
- Incident Reports
Disclosure Requirements:
- Security Incidents
- Data Breaches
- Regulatory Changes
- Compliance Status Updates