Cookie Policy

Effective Date: January 16, 2025

Last Updated: January 16, 2025

Previous Version: December 1, 2024

1. Introduction and Scope

1.1 Purpose and Application

This Cookie Policy ("Policy") provides detailed information about how and when CNF ("we," "our," or "us") uses cookies, pixel tags, local storage, and other tracking technologies on our:

  • Websites (*.c.nf domains and subdomains)
  • Mobile applications
  • Web applications
  • API services
  • Embedded content
  • Client-side software
  • Related services and platforms

1.2 Regulatory Compliance

This Policy is designed to comply with:

  • EU General Data Protection Regulation (GDPR)
    • Article 5(1) - Principles for processing
    • Article 6 - Lawfulness of processing
    • Article 7 - Conditions for consent
    • Article 13 - Information to be provided
  • ePrivacy Directive 2002/58/EC (Cookie Law)
  • California Consumer Privacy Act (CCPA)
  • California Privacy Rights Act (CPRA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Colorado Privacy Act (CPA)
  • UK Data Protection Act 2018
  • Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada

1.3 Definitions

Term Definition Examples
Cookies Small text files stored on user devices containing data about browsing behavior and preferences Session cookies, persistent cookies, first-party cookies, third-party cookies
Pixel Tags Small transparent images that track user behavior and collect usage data Web beacons, clear GIFs, tracking pixels
Local Storage Web browser feature allowing websites to store data locally on user devices localStorage, sessionStorage, IndexedDB
Device Fingerprinting Collection of information about a device's attributes to create a unique identifier Browser configuration, installed plugins, screen resolution

2. Cookie Technology Specifications

2.1 Technical Implementation

Standard Cookie Format:

Set-Cookie: <cookie-name>=<cookie-value>
            ; Domain=<domain-value>
            ; Path=<path-value>
            ; Secure
            ; HttpOnly
            ; SameSite=Strict|Lax|None
            ; Expires=<date> | Max-Age=<seconds>

2.2 Security Measures

  • Encryption Requirements:
    • All cookies containing sensitive data must be encrypted using AES-256
    • Transport layer security (TLS 1.3) required for transmission
    • Secure flag required for all HTTPS cookies
    • HttpOnly flag used when client-side access not required
  • Cookie Attributes:
    • SameSite=Strict for all authentication cookies
    • Domain-specific cookies only
    • Specific path attributes where applicable
    • Appropriate expiration dates based on purpose

3. Comprehensive Cookie Categories and Purposes

3.1 Essential Cookies

Cookie Name Purpose Duration Security Measures Data Collected
session_id Session management and authentication Session Encrypted, HttpOnly, Secure, SameSite=Strict Randomized session identifier
csrf_token CSRF attack prevention Session Encrypted, HttpOnly, Secure, SameSite=Strict Cryptographic token
auth_token Authentication state maintenance 30 days Encrypted, HttpOnly, Secure, SameSite=Strict Encrypted authentication data
load_balancer Server affinity Session Secure, SameSite=Lax Server identifier

3.2 Functional Cookies

Cookie Name Purpose Duration User Control Data Stored
user_preferences UI customization 1 year Configurable via settings Theme, language, display preferences
recent_activity User activity tracking 30 days Opt-out available Last visited pages, interactions
feature_flags Feature availability Session Non-configurable Feature enablement status

3.3 Analytics Cookies

Provider Cookie Names Purpose Retention Data Processing
Google Analytics _ga, _gid, _gat User behavior analysis 2 years, 24h, 1m EU data processing
Mixpanel mp_*, distinct_id Event tracking 1 year US data processing
Internal Analytics analytics_session_* Performance monitoring Session Local processing

3.4 Marketing and Advertising Cookies

Provider Cookie Names Purpose Opt-Out Method Data Sharing
Google Ads ads_*, conversion_* Ad targeting DAA opt-out Limited data sharing
Facebook Pixel _fbp, fr Social advertising Platform settings Aggregated data
LinkedIn Insight li_*, UserMatchHistory B2B marketing Account settings Professional data

4. Detailed Cookie Inventory

4.1 Cookie Implementation Standards

Security Requirements

  • Authentication Cookies:
    • AES-256 encryption required
    • Maximum lifetime of 30 days
    • Rotation every 24 hours
    • IP binding where applicable
  • Session Cookies:
    • Secure flag mandatory
    • HttpOnly flag required
    • SameSite=Strict setting
    • No persistent storage

5. Third-Party Cookie Integration

5.1 Third-Party Service Providers

Service Provider Purpose Data Processing Location Privacy Policy Compliance Status
Google Analytics Analytics and user behavior tracking EU, US privacy.google.com GDPR, Privacy Shield
Stripe Payment processing Global stripe.com/privacy PCI DSS, GDPR
Cloudflare Content delivery, security Global cloudflare.com/privacy ISO 27001, SOC 2

Integration Requirements

  • Data Processing Agreements (DPAs):
    • Required for all third-party processors
    • Standard contractual clauses inclusion
    • Regular compliance audits
    • Data transfer impact assessments
  • Security Measures:
    • Encryption in transit and at rest
    • Access control requirements
    • Incident response procedures
    • Regular security assessments

6. Cookie Lifecycle Management

6.1 Cookie Creation and Deployment

Stage Requirements Documentation Review Process
Planning Purpose definition, necessity assessment Technical specification Privacy team review
Development Security implementation, testing Development guidelines Security review
Deployment Consent mechanism integration Deployment checklist Compliance audit
Monitoring Performance tracking, compliance Monitoring reports Regular audits

6.2 Cookie Expiration and Deletion

  • Automatic Expiration:
    • Session cookies: Browser close
    • Authentication cookies: 30 days maximum
    • Preference cookies: 1 year maximum
    • Analytics cookies: 2 years maximum
  • Manual Deletion Methods:
    • Browser settings
    • Privacy dashboard
    • Account deletion
    • Support request

7. User Control and Consent Management

7.1 Consent Collection

Initial Consent

  • Cookie Banner Requirements:
    • Clear and conspicuous display
    • Granular consent options
    • Purpose descriptions
    • Easy opt-out mechanism
  • Consent Storage:
    • Encrypted consent record
    • Timestamp and version
    • Scope of consent
    • Method of collection

7.2 Consent Management Platform

Feature Implementation User Control Documentation
Preference Center Web interface Full granular control User guide
Cookie Scanner Automated scanning Real-time updates Technical specs
Consent Log Audit trail Access on request Log format

8. Technical Implementation Requirements

8.1 Development Standards

Cookie Setting Code Requirements

// Required cookie attributes
{
   name: string;
   value: string;
   domain: string;
   path: string;
   secure: boolean;
   httpOnly: boolean;
   sameSite: 'Strict' | 'Lax' | 'None';
   expires?: Date;
   maxAge?: number;
   priority?: 'Low' | 'Medium' | 'High';
}

8.2 Security Requirements

  • Encryption:
    • AES-256 for sensitive data
    • TLS 1.3 for transmission
    • Key rotation procedures
    • Encryption verification
  • Access Controls:
    • Role-based access
    • Audit logging
    • Access revocation
    • Regular reviews

9. Regulatory Compliance Measures

9.1 GDPR Compliance

  • Legal Basis for Processing:
    • Consent (Article 6(1)(a))
    • Legitimate Interests (Article 6(1)(f))
    • Contractual Necessity (Article 6(1)(b))
  • Data Subject Rights:
    • Right to withdraw consent
    • Right to erasure
    • Right to data portability
    • Right to object

9.2 Additional Regulatory Requirements

Regulation Requirements Implementation Documentation
CCPA/CPRA Notice at collection, Opt-out rights Cookie banner, Privacy settings Compliance records
PIPEDA Express consent, Purpose limitation Consent management Privacy impact assessment
ePrivacy Directive Prior consent, Clear information Cookie notice Consent logs

10. Cookie Audit Procedures

10.1 Internal Audit Requirements

Audit Component Frequency Responsible Party Documentation Required
Cookie Inventory Review Monthly Privacy Team Cookie scan reports, Purpose documentation
Consent Mechanism Audit Quarterly Legal & Engineering Consent logs, Technical implementation reports
Security Assessment Semi-annually Security Team Security audit reports, Penetration test results
Compliance Review Annually Compliance Officer Regulatory assessment, Gap analysis

10.2 Audit Methodology

  • Technical Assessment:
    • Automated cookie scanning
    • Manual verification of cookie properties
    • Security configuration review
    • Performance impact analysis
    • Cross-browser compatibility testing
  • Compliance Assessment:
    • Consent mechanism effectiveness
    • Privacy notice accuracy
    • Data retention compliance
    • Third-party compliance verification
    • Documentation completeness

11. Special Jurisdictional Requirements

11.1 European Union (GDPR)

Specific Requirements

  • Consent Requirements:
    • Explicit opt-in for non-essential cookies
    • Granular consent options
    • Easy withdrawal of consent
    • No pre-ticked boxes
    • Clear privacy information
  • Documentation Requirements:
    • Records of consent
    • Data Protection Impact Assessments
    • Processing records
    • International transfer mechanisms

11.2 California (CCPA/CPRA)

  • Notice Requirements:
    • "Do Not Sell My Personal Information" link
    • Categories of personal information collected
    • Business purpose disclosure
    • Third-party sharing information
  • Consumer Rights:
    • Right to opt-out
    • Right to delete
    • Right to know
    • Right to correct

11.3 Other Jurisdictions

Jurisdiction Key Requirements Implementation Measures Documentation Needed
Canada (PIPEDA) Express consent, Purpose limitation Consent management system Privacy impact assessments
Brazil (LGPD) Legal basis for processing, Data subject rights Rights management portal Processing records
Australia (Privacy Act) Collection notices, Consent requirements Notice implementation Compliance records

12. Cookie Security Measures

12.1 Technical Security Controls

Encryption Standards

  • Data at Rest:
    • AES-256 encryption for sensitive cookie data
    • Secure key management procedures
    • Regular key rotation
    • Encryption verification processes
  • Data in Transit:
    • TLS 1.3 protocol enforcement
    • Strong cipher suite requirements
    • Certificate management
    • HSTS implementation

12.2 Access Controls

Control Type Implementation Monitoring Audit Trail
Authentication Multi-factor authentication Real-time monitoring Access logs
Authorization Role-based access control Permission audits Change logs
Session Management Secure session handling Session monitoring Session logs

13. Service Provider Requirements

13.1 Third-Party Service Provider Obligations

Contractual Requirements

Requirement Category Specific Obligations Verification Method Compliance Timeline
Data Processing Agreement GDPR-compliant DPA, SCCs implementation Legal review Prior to integration
Security Standards SOC 2, ISO 27001, or equivalent Certificate verification Annual review
Privacy Controls Privacy Shield, BCRs Documentation review Bi-annual assessment

Operational Requirements

  • Security Measures:
    • Encryption standards compliance
    • Access control implementation
    • Security incident reporting procedures
    • Regular security assessments
  • Data Handling:
    • Data minimization practices
    • Retention period compliance
    • Secure data transfer methods
    • Data deletion procedures

13.2 Monitoring and Compliance

Audit Requirements

  • Regular Assessments:
    • Annual security audits
    • Quarterly compliance reviews
    • Monthly performance monitoring
    • Real-time security monitoring
  • Documentation Requirements:
    • Audit reports and findings
    • Remediation plans
    • Compliance certificates
    • Incident response records

14. Policy Updates and Change Management

14.1 Policy Revision Procedures

Change Type Approval Required Notice Period Documentation
Material Changes Legal, Privacy Officer, Board 30 days minimum Change log, Impact assessment
Technical Updates Privacy Officer, Engineering 15 days Technical documentation
Emergency Changes Privacy Officer Immediate Incident report

14.2 Version Control and Documentation

  • Version Management:
    • Semantic versioning system
    • Change history maintenance
    • Archive of previous versions
    • Implementation timeline tracking
  • Communication Requirements:
    • User notification procedures
    • Stakeholder communications
    • Internal training updates
    • Documentation updates

15. Contact Information and Resources

15.1 Contact Information

  • Privacy Office:
    • Email: [email protected]
    • Phone: +1 (XXX) XXX-XXXX
    • Hours: 24/7 for urgent matters
    • Response time: Within 24 hours
  • Data Protection Officer:
    • Email: [email protected]
    • Postal Address: [Company Address]
    • EU Representative: [EU Rep Details]
    • UK Representative: [UK Rep Details]

15.2 Additional Resources

  • Documentation:
    • Technical implementation guide
    • Privacy impact assessment templates
    • Cookie audit procedures
    • Compliance checklists
  • Support Resources:
    • Developer documentation
    • FAQ documentation
    • Training materials
    • Regulatory guidance

16. Document Control

Version Date Changes Approved By
3.0.0 January 16, 2025 Comprehensive policy update Board of Directors
2.1.0 October 1, 2024 CPRA compliance updates Privacy Officer
2.0.0 May 15, 2024 GDPR alignment Board of Directors